Engine Repair and Maintenance

I wanted to share my experience with Tom Turner in a recently completed engine repair on my fifteen year old SeaRay Sundeck. I knew Tom when he was the Service Manager for Clark’s Landing where we bought the boat in 2009. He provided accurate assessments of engine problems we encountered in 2014 and suggested accurate recommendations for his technicians to follow to address the issues - he is was absolutely correct. When I encountered multiple issues with the boat at the end of last season, I was looking for someone with experience, someone I trusted, and someone who could work on a transom drive on my older boat (had a shop or access to a shop at a boat yard), and hopefully close by to allow me to navigate by water from my home. It had been several years since I had talked to Tom. I called Clark’s Landing on the Western Shore and was asked for a list to technicians they would recommend for work on the Eastern Shore. While they provided more than one name, Tom’s name was given. After briefly talking to Tom about the issues I was having he told me if I could get it to his shop at Kent Narrows he would fit the repair in within two weeks. He also make sure that I would only have to bring in the boat just as his schedule would allow for the repair. Tom provided an estimate which seemed fair to me. I got the boat to him last week and the job was completed in just a few days. Before I left we spend time on the water making sure everything was working to both his and my expectations. I had an issue with the bilge pump (it was not on Tom’s list to repair). Tom offered to come out and take a look. Within an hour he was my boat and diagnosed the problem as a loose fuse. He fixed it and was on his way. The boat runs better than it ever has. In summary, I would strongly recommend Tom to anyone who is looking for a person who excels in engine repair, knows his trade, is honest, and truly cares about customer service.

Great guy, expert mechanic , the best of the best, very neat work, good attitude, responsive to related questions with good honest valuable advice, I know him now for almost 3 years.

Tom is what you consider “the best of the best” when it comes to boat repairs.